1. What information does oksanas.ca collect from our online customers?
For those individuals who visit our site but do not make a purchase, we collect and store IP (“Internet Protocol”) addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on the site, in order to fulfill the order, we collect and store your name, address, shipping information, email address, telephone number, purchase data, and billing information.
2. Does oksanas.ca use “cookies”?
3. How does oksanas.ca use the individualized information that we collect?
We and the third parties who provide services related to oksanas.ca will use the information referenced above to fulfill your order and provide services related to oksanas.ca or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, website evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform. In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We may also use that information, from time to time, to contact you concerning our products, services, sales or special promotions of oksanas.ca. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, phone number or online option provided below:
Oksanas Special Events Fashion (Oksanas.ca)
202A, 2525 36 St NE,
Calgary, Alberta T1Y 5T4
or call: 403.532.9882
or contact us via our online form
We currently send emails only to those oksanas.ca customers who are interested in receiving information about our products and services. If you have previously received such emails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an email you receive from us.
4. How is the information atoksanas.ca collects stored, and what security procedures do we have in place to protect the confidentiality of that information?
Most orders from oksanas.ca are shipped by Canada Post, UPS & FedEx. Once we receive your order, you will receive an automated message confirming your order is ready for verification and processing. Within 1 to 2 business days, you will receive a second e-mail confirming that your order has been shipped, complete with a tracking number.
International shipments and domestic orders delivered to post office boxes will be shipped via Canada Post Express and will be delivered within the same time period as Purolator Courier. We appreciate your business; however, oksanas.ca operations are currently limited to Canada only. For any shipment Outside Canada, please contact us first via our online form.